Interview on the EPLAN Platform 2022: collaboration and partnership

Author: Birgit Hagelschuer

Thomas Weichsel, Head of Product Management, has already accompanied 13 new releases since 2008. But none like this: The EPLAN Platform 2022 has a completely new technical basis, a new design and many additional functions. He reveals more in the interview.

What was the specific reason for the further development of the EPLAN Platform 2022?

For a long time, a complete overhaul of the software has been planned and being prepared by our development team. As this year we change to the subscription model, it felt like a suitable time to actually implement the innovations. With the move to subscriptions, we also strengthen the relationships with our customers: The exchange and partnership-like cooperation become even closer. This means we can better understand customer needs and get to the point with regard to implementation. The changes in the EPLAN platform pay off: It has become more intuitive, more flexible, and overall more productive. It is also integrated into a whole range of accompanying measures and solutions, such as our partner program and the developments in the cloud. In other words: the overall package counts.

What do the innovations mean for the software users?

That depends on whether we are talking to existing customers or new customers. Whilst existing customers can benefit from the optimised interface for better working, new customers can quickly become productive with our software as it’s easy to use. However to suit both existing and new customers, the intuitive interface is based on operating concepts that are well known to users, which offers a high recognition value. This can be seen in the integrated ribbon bars or the backstage view, which most people are already familiar with from other established software products. Overall, this significantly improves user ergonomics.Weichsel_Geste_Blog

When developing the EPLAN Platform 2022, Thomas Weichsel always focused on customer benefits: "It was important to us to design the new software so intuitively that" new customers "would be productive as quickly as possible, and at the same time there would also be clear advantages for our existing customers."

Users can also benefit from improved workflows as we have brought together all developments from over the years in the context of “insert” with the new insert center. This will mean new customers can start with little effort and existing customers will clearly see the advantages after a short period of getting used to it. Initial feedback from the beta tests indicates that this is correct.

What were the challenges during the development?

Our solutions are not simply an ECAD system, but are often a kind of "backbone" for engineering and product development for companies. They are deeply integrated into the customer's infrastructure and strategy and can be planned over years in terms of investment. This goes hand in hand with a huge responsibility. We really want to tailor our solutions specifically to the needs of our target markets. However, this will only be a success if we work very closely together and enjoy the trust of our customers.

Collaboration and partnership - these are the two pillars on which all future activities will be based. This was also shown in the development of the EPLAN Platform 2022. We had the clear goal of better correlating the individual players in our customers' ecosystems and encouraging their mutual exchange. We succeeded in doing this with the new EPLAN platform and its perfect interaction with our cloud products. Our cloud applications such as EPLAN eBUILD, eMANAGE, and eVIEW are clearly the "enablers" for completely new forms of collaboration for platform customers. Through our cloud solutions, you can work even better with your customers, partners and suppliers and achieve even more: The overall benefit of the EPLAN solution is significantly higher.

Further information about the EPLAN Platform 2022 can be found on the EPLAN website.

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